TRAI MyCALL

The TRAI MyCall Application is a revolutionary app that allows mobile phone users to rate their voice call quality in real time. Not only does this provide an opportunity for users to provide valuable feedback about their experience, but it also helps TRAI gather data on customer experiences and network performance. The app offers a range of features, including the ability to rate calls immediately after they end, access to historical feedback data, and even the option to rate multiple calls at once. Additionally, the app provides map-based feedback dashboards, configurable rating frequency settings, and support for Hindi language. This app benefits citizens by allowing them to provide real-time feedback and access transparent data from different locations and service providers, aiding in decision-making. In turn, TRAI benefits from the app by receiving real-time feedback, monitoring service provider performance, and utilizing public data sources for analysis and improvement.

Features of TRAI MyCALL:

- Real-time rating pop-up: After each call, users can easily rate their experience with a pop-up, which they can customize according to their preferences.

- Historical and summarized feedback data: The App provides a detailed record of previous feedback, allowing users to track and analyze their call experiences over time.

- Rating calls later from history: Users have the flexibility to rate multiple calls simultaneously and can even rate a call later from their call history.

- Map-based feedback dashboards: The App offers visually appealing dashboards that display feedback data on a map, enabling users to easily understand and compare call quality across different locations.

- Configurable rating frequency and data sync settings: Users can personalize the frequency at which they receive rating requests and sync their data according to their preferences.

- Hindi language support: The App supports Hindi language, which automatically synchronizes with the user's phone language setting, making it accessible to a wider audience.

Conclusion:

With TRAI MyCall Application, users can effortlessly rate their voice call experiences in real time, providing valuable feedback that helps both citizens and TRAI. The App not only allows users to track their call quality but also offers transparent data from various telecom service providers (TSPs) and locations. By featuring map-based feedback dashboards, configurable settings, and Hindi language support, this App ensures a user-friendly experience for all. download this App now to contribute to a crowd-sourced data pool that aids decision-making and improves TSP performance monitoring in real time.